Refund Policy

Digital products — workbooks, toolkits, the Launch Code™ Starter Kit, and the AI Prompt Vault — are delivered instantly and are final sale. Because access cannot be returned, we do not offer refunds on these items.

If a file fails to download, is corrupted, or you were charged twice, email us and we will fix it or refund the duplicate charge.

Memberships can be cancelled at any time and will not renew after cancellation. Access continues until the end of the period you already paid for. Partial months are not refunded. If you were billed after cancelling, contact us and we will refund that charge.

Setup and done-with-you services may be refunded in full if you request it before work begins. Once discovery, strategy, or delivery has started, fees are non-refundable, but we will complete the agreed scope. Free consultations can be rescheduled at no cost.

Live workshop registrations can be refunded up to 48 hours before the session, or you may transfer to a future date. Once a self-paced program has been accessed, it is treated as a digital product and is final sale.

Email hello@faithresults.com from the address used at checkout, with your order details and what happened. We respond within 3 business days. Approved refunds are returned to your original payment method and typically post within 5–10 business days.

Please contact us before opening a dispute — most issues are resolved quickly. Accounts with an open chargeback may have access paused until it is settled.